Everyone needs training. We, at novusweb, continually train to be better at what we do. We’ve earned various certifications in the process, but, more than the titles, we strive to stay on top of trends and changes in our field.
And, we love to teach others. We get great satisfaction from seeing our clients excel at running their own online stores. Training from novusweb is also very efficient, as we distill the knowledge you need to just what you need, when you need it. With all the mis-information that exists on the Internet, it’s easy to be misled.
We tailor our training
You may have most aspects of your online efforts covered by experienced professionals. However, if you feel your team needs more in certain areas, we can create a specific curriculum to address only that which you feel needs help:
- Product management.
- Content management.
- Order management.
- Site design.
- SEO and PPC.
- Social media.
- Email marketing.
- Customer service.
- Shipping and fulfillment.
- Lead generation and customer relationship management.
On-site or remote
For intensive training, on-site instruction may be appropriate. However, we also can train your team remotely using such tools as UberConference or join.me. We can also record all sessions for later re-use.
As book authors, our principals are well prepared to create training documentation for your needs. From step-by-step operational instructions to forms and reports, our team can construct proprietary materials specific to your objectives. All of this can be published to a private, secure wiki your team can access, update and comment as needed.
Training — proper training based on experience — can give you the edge you need to succeed.